Travel Agency Coordinator
Travel agents are specialized in running both small independent businesses and big travel chains.
As an agent, your travel services offered will assist clients with almost all aspects of trip planning.
Some agencies specialize in business travel-related operations or offer detailed travel assistance to individual clients.
As part of a detailed travel plan for clients, some key responsibilities attached to your services include:
-
Maintaining statistical and financial records and managing budgets.
-
Coordinate or liaise with travel partners including hotels and airlines for scheduled bookings, status and updates.
-
Find products and destinations to meet consumer demand for unique travel and sustainable tourism.
-
Prepare and distribute travel itineraries or arrangements to all appropriate staff.
Soft skills that are nice to have:
Skills required to pursue a career as a travel agent are mainly good interpersonal skills, organizational and research skills, persuasive skills to convert queries into sales and an interest in travel-related activities.
Front Office Executive
Think of your fondest memories at a hotel.
What comes to your mind?
The welcoming ambience, food, decor, or the ever-pleasant staff?
Front office executives often serve as front desk receptionists and are essentially the image of hotel chains and subsequently lead to satisfactory customer service.
Some of their key responsibilities in this position are:
-
Controlling flow of visitors or guests through the organization.
-
Welcoming and greeting guests on arrival to accommodate them.
-
Answering key queries related to hotel services, entertainment, guest registration and making reservations.
-
Ensuring good quality guest relations by coordinating with managers to resolve guest complaints on problematic issues.
-
Conferring for cooperation with other departments to ensure proper functioning of services.
They actively help build the hospitality brand awareness for guests.
Soft skills that are nice to have:
The skills often associated with the job include good interpersonal and communication skills, problem solving ability, and a working knowledge of computer software. This lets them handle company records, administration data, and customer info efficiently.
Restaurant Manager
One of the many opportunities aspirants in the hospitality industry look forward to is creating an excellent, first-class customer experience.
As a restaurant manager, you will single-handedly guide your team to create satisfactory dining experiences. The best in this field have an unending passion for hospitality, attention to detail and sound leadership skills.
Restaurant managers work across a variety of settings be it fast food chains, fine dining cafes, and restaurants.
Some of their key responsibilities include:
-
Oversee day-to-day restaurant operations like staffing, daily budget, or tracking stock levels of food and supplies.
-
Hire, train and supervise employees to run business efficiently.
-
Adhere to employee policies in compliance with health and sanitation standards.
-
Take ownership of handling budgets and cost control steps to minimize expenses.
Soft skills that are nice to have:
Though not a requirement, a basic understanding of the 9-to-5 work experience in the food and beverage can come in handy, which would include knowledge of general restaurant business operations like food preparation, personnel management, security codes, sanitation, etc.
Travel Consultant
Travel consultants meet with clients to learn about their travel requirements and offer thorough guidance.
They advise clients about appropriate travel options in accordance with the latter’s budget, needs and expectations.
Here are their key roles and responsibilities:
-
Thorough research and planning on different travel destinations and options.
-
Research and study client specifications for a customized travel plan.
-
Keep clients informed on travel guides, maps, accommodation and events.
-
Be well informed about the latest industry trends to create a safe and memorable travel experience.
-
Make bookings and ticket reservations as well as collect deposits and balances.
Soft skills that are nice to have:
Having excellent verbal communication skills, an infectious passion for travel, and a sound understanding of different tourism offerings are the basic advantages a candidate can have in this job.
Amigo Academy’s Course in Aviation & Hospitality
You do not need a bachelor’s degree to apply for these jobs.
But it is always better to have some sort of competitive advantage over the rest of the candidate pool. A body of soft skills, with training in the habits, routines, and etiquette required for the role can land you the job.
Our hospitality and tourism management courses give you industry insights of these roles in the many, different aspects of travel, tourism, and hospitality; and we also include technical aspects of the different types of tourism such as planning itineraries and arranging travel documents.
At Amigo, our sole endeavour is to train future generations in being independent and career-oriented achievers in these sectors. We believe that travel and tourism and hospitality management careers help them curate first-class customer experiences around the world.
Enroll with us now to take your first step towards a bright future.